Get advanced email notices of Power Outages

Paluma has had a number of major power outages in the last month or so as Ergon Energy carries out major maintenance on the system, including replacement of several power poles. According to Ergon, all residents should receive a notice my mail of any upcoming outages, but for some reason not everyone seems to have received these for the outage that occurred this past Thursday.

Linda Venn has shared a way of getting automatic emails of upcoming outages that will provide an additional means of notification:

“Ergon cannot manage to work around our twice-weekly mail deliveries and they are only bound to give us four days’ notice. If we are not getting notices in time, or if we are not getting them at all, apparently it is not Ergon’s fault, but Australia Post’s. There may be some truth in that, but this is an unwinnable argument. Far better to set up an email contact, similar to that we now have with Main Roads.

Unfortunately, this cannot be done online. You have to phone 13 22 96 and press a lot of buttons before you get to speak to a real person. Give them your street address and your email address and request that they email you with the details for setting up an email contact. My email to set this up arrived within 5 minutes of my phone call and all I had to do is reply. Now I await my email of notification of future outages.”

Thanks Linda.